Frequently Asked Questions
Everything you need to know about your GILSON performance gear.
What is the standard shipping timeframe for GILSON products?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express 2-day shipping is also available at checkout for those needing gear in a hurry.
How do I determine the right size for my sports equipment?
Each product page features a detailed 'Size Guide' button. We recommend measuring according to our diagrams to ensure the best fit for optimal athletic performance.
What is your return policy for performance gear?
We offer a 30-day hassle-free return policy. Items must be in original, unused condition with all tags attached. Please note that customized equipment is final sale.
Does GILSON provide a warranty on its sports equipment?
Yes, all GILSON hardware comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from competitive use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Affirm.
How should I clean and maintain my GILSON apparel?
To preserve technical fabrics, we recommend machine washing cold with similar colors and hanging to dry. Avoid fabric softeners and bleach to maintain moisture-wicking properties.